Privacy policy

Last updated: 03.07.2026

1. Controller

The controller responsible for data processing on this platform is: Die Immobilien, Reachable at info@die-immobilien.com.

2. Data we collect

We collect the following categories of personal data:

Contact data: name, email address, phone number (via contact forms or registration).
Account data: username, password (hashed), profile information.
Usage data: ip address, browser type, pages visited, session duration (via server logs).
Listing data: property details and images submitted by users.
Payment data: processed through secure third-party payment providers (stripe).

3. Purpose of processing

Your data is used to:

Provide and operate the platform and its features.
Manage user accounts and listings.
Respond to enquiries and support requests.
Process payments and subscriptions.
Send property alerts and saved search notifications (with consent).
Improve platform functionality and user experience.
Comply with legal obligations.

4. Legal basis

Data processing is carried out on the basis of art. 6 (1) gdpr — in particular for the performance of a contract (lit. b), our legitimate interests (lit. f), and your consent where applicable (lit. a).

5. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law. account data is deleted upon request. transactional data is retained for 7 years for tax and legal compliance purposes.

6. Third-party sharing

We do not sell your personal data to third parties. data may be shared with trusted service providers (e.g. hosting, email delivery, payment processing) under strict data processing agreements. data may also be shared with other users when you respond to property inquiries.

7. Cookies and tracking

We use session cookies necessary for platform operation. we also use essential cookies for security and functionality. by using the platform, you consent to the use of these cookies. we do not use advertising or tracking cookies without your explicit consent.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. however, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International data transfers

Your data is primarily processed on servers located within the european union. where data is transferred outside the eu, we ensure appropriate safeguards are in place in accordance with gdpr requirements.

10. Your rights

Under gdpr, you have the right to:

Access your personal data.
Correct inaccurate data.
Request deletion of your data ('right to be forgotten').
Object to or restrict processing.
Data portability.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at: info@die-immobilien.com

11. Children's privacy

Our platform is not intended for children under 16 years of age. we do not knowingly collect personal data from children. if we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

12. Changes to this policy

We may update this privacy policy periodically. the latest version is always available on this page. material changes will be notified to users via email or on-site notice.

13. Contact

For questions regarding data protection, please contact our data protection officer at: info@die-immobilien.com